Жизнь, бизнес и IT

Unfortunately, I coudn’t find OTRS web service method to reterieve list of OTRS agents: user name and IDs. I create forum topics on the official forum to solve the task. I found some workaround. It’s not so fast as I would like, … Continue reading →

Since the official WSDL file had published on GitHub doesn’t work with .NET applications, I try to found how to fix its. Thanks to Andrey Antipov who helps me found some mistakes and colleagues from OTRS forum. Connection from .NET application to OTRS web … Continue reading →

Relative path in InstallShield is not so easy to use. Try to use such hack in Install Shield configuration file (*.isl). Find section <table name=”File”> where located links to all files which are included in installation package. Then use prefix … Continue reading →

1. Terminal server detection. Class Win32_TerminalServiceSetting is missed at the client OS. So, WMI filter return FALSE if there is no such class (for regular desktop or servers) and TRUE if class exists and return proper value. root\CIMV2. SELECT * FROM … Continue reading →

According with reports of the major security vendors, third-party applications were responsible for the largest increase in security vulnerabilities. Now companies can easily update some of Microsoft software using Windows Server Update Services (WSUS) – a free component of the … Continue reading →

For data Centers (DATACENTERS) containing more than 5 racks, there are a variety of specialized solutions to provide the necessary microclimate. For Small server rooms (up to 5 racks,<20 кВт рассеивания тепла) использовать подобные решения зачастую слишком дорого. квт="" рассеивания="" … Continue reading →