Автор статьи
Andrey Fedorov
Tag Archives: OTRS
How to get OTRS agents list from .NET application
Unfortunately, I coudn’t find OTRS web service method to reterieve list of OTRS agents: user name and IDs. I create forum topics on the official forum to solve the task. I found some workaround. It’s not so fast as I would like, … Continue reading
Posted in IT Recipies
Tagged OTRS, OTRS integration, OTRS Web Service, ServiceDesk, Web Service
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How to connect .NET application to OTRS web service
Since the official WSDL file had published on GitHub doesn’t work with .NET applications, I try to found how to fix its. Thanks to Andrey Antipov who helps me found some mistakes and colleagues from OTRS forum. Connection from .NET application to OTRS web … Continue reading
Posted in IT Recipies, IT tools
Tagged .NET, C#, OTRS, OTRS integration, OTRS Web Service, OTRS WSDL
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