Tag Archives: ServiceDesk

How to get OTRS agents list from .NET application

Posted on 16.03.2015 by Andrey Fedorov

Unfortunately, I coudn’t find OTRS web service method to reterieve list of OTRS agents: user name and IDs. I create forum topics on the official forum to solve the task. I found some workaround. It’s not so fast as I would like, … Continue reading →

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